USB not recognized
The computer does not detect the device or repeatedly disconnects it.
USB Flash Recovery
USB data recovery for inaccessible and damaged flash drives
Get guidance for USB flash drives that are not recognized, ask to be formatted, contain deleted files or have damaged connectors and electronic components.
- Not-detected USB drives
- Deleted and formatted files
- Connector and electronic faults
- Nationwide enquiries
USB Expertise
Small devices can have complex failures
USB flash drives combine NAND storage, a controller and a compact connector assembly. Failure may involve filesystem corruption, controller problems, damaged contacts or a physically broken connector.
Do not force a damaged USB device into a port or continue using it after accidental deletion. An assessment can identify the appropriate technical path.
Common Symptoms
When to request a USB assessment
Format request
The operating system asks to format the drive before it can be used.
Deleted files
Documents, photographs or videos were removed accidentally.
RAW or corrupted storage
The drive appears but its filesystem or folders cannot be opened.
Broken connector
The USB plug is bent, loose, detached or damaged after impact.
Electronic fault
The device becomes hot, shows no activity or failed after a power event.
Assessment Process
From flash-drive symptoms to a recommendation
- 01
Describe the issue
Share capacity, symptoms and important files.
- 02
Stop device use
Avoid writes, formatting and forced connections.
- 03
Technical assessment
Connector, electronics and logical state are reviewed.
- 04
Review the option
Receive the recommendation, estimate and timeframe.
- 05
Approve recovery
Work begins after you approve the process.
Important Precautions
Avoid further USB damage
- Do not accept a format prompt if the data is important.
- Do not save new files after accidental deletion.
- Do not force a bent or broken connector into a USB port.
- Avoid improvised soldering or heating the device.
- Keep the flash drive protected from moisture, impact and static.
USB Recovery FAQ
Questions before assessment
Should I format a USB drive when Windows asks?
No if the existing files are important. Formatting changes the storage and may affect recovery options.
Can data be recovered from a broken USB connector?
It may be possible depending on damage to the connector, circuit board, controller and memory. The device needs assessment.
Can overwritten USB files be recovered?
Data that has been overwritten may no longer be recoverable. Stop using the device as soon as files are lost.
Can I courier a USB drive from another city?
Yes. Contact BITS Pakistan first for packaging and delivery guidance.
Need files from a failed USB drive?
Stop using the device and tell us whether it is detected, physically damaged or asking to be formatted.
USB recovery depends on the device’s physical and electronic condition, previous attempts and whether data has been overwritten.